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$995 Customers.com^® Personal Research Service

About This Service (Download PDF)

This is a single-user membership to access all of our research for $995.

The service focuses on the best approaches for attracting and retaining profitable customers in today's fast-paced world. You will learn how to leverage today's technologies to make it easy for customers to do business with you.

Note: This is a single user membership for your own personal use. If you need multiple memberships, or are interested in sharing our research with other members in your organization, then you check out our Customers.com^® Advisory Service.

Key Features

Our research has significant advantages and differentiators:

• Customer-Centric Research. Our research not only takes a customer perspective, it is about the products and technologies that customers use.
  
  
• Focused Coverage. We’re a small and focused firm. We cover the areas that are the most critical to your customer experience.
  
  
• Vision and Thought Leadership. We’re always ahead of the curve. Patricia Seybold and her colleagues have continually demonstrated real vision for the direction of technology.
  
  
• In-Depth Analysis. Our specialty is detailed, in-depth analysis. No sound bites for us. No fluff, either. When we choose a topic, we write about it substantially and actionably.
  
  
• Framework-Based Product Reviews. Our reports are based on evaluation frameworks that are a set of criteria that are exactly customers’ requirements for acquiring and using products.

Deliverables

We deliver a continuous supply of information and insights:

• Single-User License. Your own personal membership.
• Online Web Access. Continuous access to our entire research library.
• Weekly Emails. Our latest research delivered weekly to your Inbox.

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Need more information? Please contact sales at psgroup.com or (617) 742-5200.

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